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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suyen Arana

Suyen Arana

April 22, 2025

5  out of  5
rating by Suyen Arana
"Everyone in the office is helpful, friendly and professional. Bianca helped me for the second time, she is friendly and comforting in helping me choose a policy.I have peace of mind that my son will be taking care of, if something is to happen to me, and there's no greater comfort than knowing your loved ones are taken care of."
We responded:
"Thank you so much for your kind words, Suyen! We’re thrilled to hear that you had a positive experience with our team, especially with Bianca. Ensuring our clients feel supported and confident in their choices is our top priority. It’s wonderful to know that you have peace of mind regarding your son’s future. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Randy"
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Kenna Pharmakis

April 21, 2025

5  out of  5
rating by Kenna Pharmakis
"Been a customer of Randy Casey Agency for years. Any time I call, the matter is handled immediately! Today, Blanca provided me with thorough information and patience still exploring new options. I have comfort in knowing I can call and someone will immediately answer and be treated with care and urgency."
We responded:
"Dear Kenna, Thank you so much for your kind words and for being a loyal customer of Randy Casey Agency! We truly appreciate your trust in us over the years. We're thrilled to hear that Blanca was able to provide you with the thorough information and support you needed for your insurance questions. Our team is dedicated to ensuring that our clients feel valued and cared for, and it’s wonderful to know that we've met your expectations. If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Randy Randy Casey Agency"
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Cheyenne Cantu

April 20, 2025

5  out of  5
rating by Cheyenne Cantu
"Monica has helped me out so much with my insurance needs"
We responded:
"Cheyenne, Thank you for taking the time to share your experience! We're delighted to hear that Monica has been able to assist you with your insurance needs. She truly cares about our clients and strives to provide the best service possible. If you need anything else, please don't hesitate to reach out. We appreciate your support! Best, Randy"
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Martha Moreno

April 18, 2025

5  out of  5
rating by Martha Moreno
"I left a message on their recording on Good Friday and Blanca called me after hours on Good Friday evening and took care of my insurance needs and gave me the best rate!!"
We responded:
"Dear Martha, Thank you so much for your kind words! We're thrilled to hear that Blanca went above and beyond to assist you with your insurance needs, especially on Good Friday. Our team is dedicated to providing exceptional service, and it's wonderful to know that you received the best rate possible. We appreciate your support and look forward to serving you again in the future! Best regards, Randy"
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Darrell M

April 17, 2025

5  out of  5
rating by Darrell M
"My experience there was brief and sweet. Service was very friendly and genuine. I was greeted when I entered. Blanca was swift and on point. She processed my payment and helped with setting up my drive safe device. I really appreciate the customer support I received from Blanca today."
We responded:
"Thanks for the great review and feedback. Blanca works hard and appreciates the recognition. We are here not only to sale you the best insurance for your needs, but also assist on the service side. Randy"
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Liliana B

April 15, 2025

5  out of  5
rating by Liliana B
"She amazing, wonderful always very helpful"
We responded:
"Thank you for the five-star Google review Liliana. Glad to hear our office was helpful and able to help you with your insurance needs. Randy"
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TERI LEIGH THOMPSON

April 14, 2025

5  out of  5
rating by TERI LEIGH THOMPSON
"Jenny has been great to work with for our insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenny has been able to assist you with your insurance needs. We pride ourselves on providing excellent service, and it’s wonderful to know that we hit the mark. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! Best regards, Randy "
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Barbara Viernes

April 9, 2025

5  out of  5
rating by Barbara Viernes
"I contacted Randy Casey State Farm agencies because I received the best quote for our needs of auto insurance. Spoke to Agent Jenny, She was able to help and get us started on agreat policy. Thank you so much Jenny."
We responded:
"Dear Barbara, Thank you so much for your kind words! We're thrilled to hear that you found the best auto insurance quote with us and that Jenny was able to assist you in finding a great policy. We pride ourselves on providing excellent service, and it’s wonderful to know that you had a positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Randy Casey State Farm! Best regards, Randy Randy Casey State Farm Agency"
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Carlos Chavez

April 7, 2025

5  out of  5
rating by Carlos Chavez
"Great prices for insurances and wonderful communication!"
We responded:
"Thank you so much for your kind words, Carlos! We’re thrilled to hear that you found a great price for your insurance needs and that our team was able to keep you informed throughout the process. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Randy"
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Pipple Stan

April 7, 2025

5  out of  5
rating by Pipple Stan
"Great customer service and made the process so easy to digest for someone entirely new to the whole service. Ask for Jenny when you call, she was wonderful working with and was very patient when answering any questions I had. 👍"
We responded:
"Thank you for your fantastic review! We're delighted to hear that you had a positive experience with our customer service team and that Jenny was able to assist you so effectively. We pride ourselves on making the process easy and accessible, especially for those new to our services. Your kind words and recommendation mean a lot to us. If you have any more questions or need assistance in the future, don't hesitate to reach out! Randy"
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Elisha Johnson

April 7, 2025

5  out of  5
rating by Elisha Johnson
"Very patient & explained the process perfectly when adding/ replacing a vehicle. Jenny is great per usual!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenny provided you with excellent service and made the process of adding or replacing your vehicle smooth and clear. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out! Randy"
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Al Hill (Alf)

April 1, 2025

5  out of  5
rating by Al Hill (Alf)
"Fast, Efficient, Friendly and affordable. Took less than minutes to complete. Made this process painless. Thank You."
We responded:
"Thank you so much for your kind words Al! We're thrilled to hear that you found our service fast, efficient, and friendly. Our team strives to make the process as painless as possible, and it's great to know we succeeded. We appreciate your feedback and look forward to serving you again in the future! Best regards, Randy Casey"
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Dee Franks

March 29, 2025

5  out of  5
rating by Dee Franks
"I contacted the Randy Casey agency because they provided a pretty competitive online quote and was transferred to an agent named Jenny. Jenny and was a breath of fresh air, she listened intently to my needs and customized a policy for my family's needs/budget. I am quite pleased with the interaction/service I received and I'm now exploring other services/policies offered. Thanks Jenny!"
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Jami

March 28, 2025

5  out of  5
rating by Jami
"Cynthia was amazing. Very helpful. And had all the right answers! Will recommend her to others!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Cynthia provided you with such helpful and knowledgeable assistance. Your recommendation means the world to us! If you or anyone you know needs further support, don’t hesitate to reach out. We’re here to help! Randy"
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William Hantz

March 25, 2025

5  out of  5
rating by William Hantz
"She was very patient and helpful"
We responded:
"Thank you so much for your kind words, William! We’re thrilled to hear that our team was able to assist you with your insurance needs. Our goal is to provide knowledgeable and attentive service, and it’s rewarding to know we met your expectations. If you need any further assistance in the future, please don’t hesitate to reach out. We appreciate your support! Randy"
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Amanda Grubbs

March 24, 2025

5  out of  5
rating by Amanda Grubbs
"Blanca helped me getting more benefits for less money. Great customer service 👏"
We responded:
"Dear Amanda, Thank you so much for your kind review! We're thrilled to hear that Blanca was able to assist you in saving money on your insurance needs while providing great customer service. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Randy Casey State Farm Insurance"
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Deena Broussard

March 22, 2025

5  out of  5
rating by Deena Broussard
"If I could give more stars I would! Jenny has been taking care of me for years and everyone in the office is great as well! 😊 give them a call you won’t be disappointed!"
We responded:
"Thank you so much for the fantastic review, Deena! We’re thrilled to hear that Jenny made such a positive impact on your experience—she truly is an invaluable part of our team. We genuinely appreciate your continued support and loyalty over the years. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon! Randy"
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Bill McClung

March 20, 2025

5  out of  5
rating by Bill McClung
"We really enjoy the support we get from everyone at Randy Casey's State Farm office. Everyone is professional and friendly and our needs are always met fully and very timely."
We responded:
"Thank you so much for the kind words and fantastic review, Bill! We truly appreciate your feedback. Our team works hard to ensure that our customers receive the best service possible, and it’s wonderful to hear that you had a positive experience. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again! Randy"
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oompa02

March 19, 2025

5  out of  5
rating by oompa02
"Jenny was great to work with. She took care of my needs and so far State Farm has been a good insurance provider. Recommend one to shop them when buying insurance."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that State Farm and Jenny have been able to assist you with your insurance needs. We look forward to continuing to serve you in the future. If there's anything else we can do to assist you, please don't hesitate to reach out! Randy"
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Judith Mendoza

March 17, 2025

5  out of  5
rating by Judith Mendoza
"This was my first time getting insurance for my vehicle. I was assisted by Blanca Mendoza and she was very patient with me in explaining all the different policies, what they do, and the prices. She emailed me copies of the quotas and explained everything I needed to do in an easy to understand manner. Amazing service!"
We responded:
"Thank you for the fantastic review, Judith! Welcome to the 'First-Time Auto Insurance Club'! We're delighted to hear that Blanca took the time to understand your needs and helped you find the perfect auto policy. We strive to communicate in a way that meets our customers' expectations, and it’s great to know we succeeded with you. If you have any questions or need assistance in the future, don’t hesitate to reach out! Randy"
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Wj Chapman

March 13, 2025

5  out of  5
rating by Wj Chapman
"Very nice young lady very polite and taking care of me very great. I recommend her to everybody."
We responded:
"Hi WJ, Thank you so much for your fantastic review! We take great pride in being part of the Baytown community, and it’s our priority to serve our customers with promptness and professionalism. Your feedback means a lot to us, and we truly appreciate your support. We look forward to seeing you again soon! Randy"
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Jessica Ortega

March 13, 2025

5  out of  5
rating by Jessica Ortega
"Blanca helped out with my car insurance! She was very informative and answered all my questions. It’s always nice having someone who’s confident with their knowledge to give you the best deal possible! Such a breath of fresh air!"
We responded:
"Hi Jessica, Thank you so much for your wonderful review! We’re thrilled to hear that Blanca was able to assist you and answer all your questions. Your feedback truly brightens her day and motivates our team to continue providing exceptional service. We look forward to seeing you again soon! Best regards, Randy"
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Leo Barajas

March 12, 2025

5  out of  5
rating by Leo Barajas
"Blanca was very professional and answered all my questions. Her customer care was excellent!"
We responded:
"Thank you for the great review Leo. Blanca works hard to take care of our insurance customers and appreciates your feedback. Randy"
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Shonna Gutierrez

March 12, 2025

5  out of  5
rating by Shonna Gutierrez
"The ladies in the office are always welcoming and supportive! Love the way they treat us!"
We responded:
"Thank you for the great Google review Shonna. Your feedback makes our teams day. Glad to hear our team is able to take care of your insurance needs in a pleasant manner. Randy"
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Its Aggenda

March 11, 2025

5  out of  5
rating by Its Aggenda
"Agent blanca such an amazing and nice person took care of me on my insurance needs fast and accurately"
We responded:
"Thank you for your wonderful review! Blanca truly appreciates your kind words, and it brightens her day to know she could promptly assist you with your insurance needs. Your feedback means a lot to us, and we look forward to serving you again in the future! Randy"